Free shipping above €100 (EU) | Easy returns within 60 days
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How do I return a product?

Dommage! Can we still

be friends?

In short

Returns are easy at La Machine. We offer an easy return period of 60 days. You can order from us easily and risk free because of our very friendly return policy. It doesn't fit? Still having doubts? Then simply send it back to us.

How can I return?

1. REGISTER

Within 60 days after receiving your order, select the items you want to return and choose the desired return method.

2. PACK

Pack the items you want to return and add the packing slip. Don't forget to remove the old shipping label and/or other labels

3. SEND

Bring your package to a post office within 3 business days after registration or have your package picked up by using the pick-up service (depending on which return method you have chosen).

4. REFUND

And Voilà! As soon as our warehouse has received your return, you'll receive a refund within 3 working days.

Return Options

Benelux and Germany

Drop-off / Free
-Return via your local drop-off point (DPD, DHL or UPS)
-Hassle Free Returns
-Print your return label and stick it on your return


Pick-up / €2,95
-Have your package picked up at home or at the office
-Easy payment
-Print your return label and stick it on your return


Other EU

Drop-off / €7,95
-Return via your local drop-off point (DPD, DHL or UPS)
-Easy payment
-Print your return label and put it on your return


Pick-up / €11,95
-Have your package picked up at home or at the office
-Easy payment
-Print your return label and put it on your return


Worldwide

Drop-off / At own expenses
To return products please follow these steps:

1. Use the return form included in your package
2. Fill out the form completely.
3. Include the form in the package with the goods you want to return.
4. Bring the package to your nearest shipping depot and pay for it there. 

Return address:
La Machine Cycle Club
Staarten 1
5281 PK Boxtel
The Netherlands

Popular questions 
Section

INSPIRED BY CYCLING

Our promises

The original, since 2013

At La Machine originality is key. We blend in (cycling) tradition with a sense of understated, clever design and the best possible materials to create beautiful, timeless products that you’ll find nowhere else. 

Quality and craftsmanship 

We work with skilled professionals throughout Europe and Asia with a main focus in the Braga region of Portugal. Carefully selected by us to ensure all our products are manufactured under fair, sweatshop-free conditions.

Sustainability 

We thoroughly believe it is our responsibility to ensure the material, its origin and production facilities upholds the same high standards for environmental consciousness as we do.

Actions speak louder than words.
For every order you make, we plant one tree.

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